Policies
FDA Statement
The Velvet Obsessions Collection shall not be held liable for the medical claims made by customer testimonials. The statements made have not been evaluated by the Food and Drug Administration. The products are not intended to diagnose, treat, cure or prevent any disease or ailment. Before using any product, please consult your doctor to ensure that it will not interfere with any medical conditions, pregnancy, nursing, or anything else. Products are for external use only and are not approved by the FDA and should not be used other than the stated purpose. We recommend that you perform a patch test before using our products and discontinue use if any irritation occurs.
The Velvet Obsessions Collection is not liable for any misuse of products!!
Shipping Policy
- While we work so hard & diligently to prepare your obsessive handmade goodies, please allow us up to 4 business days for the processing of your order before it is shipped. Our business days are Monday-Friday and do not include weekends or holidays. Please note that our products are made in small batches to ensure freshness upon arrival!
- ALL SALES are final due to COVID & sanitary reasons (unless you received damaged products).
- Processing may take 1-3 days and shipping takes 2-5 days.
Refund/ Return PolicyÂ
For sanitary purposes, we do not offer a returns/refunds program. We are not responsible for lost, damaged or melted items. Please refer to our shipping policy to see how to solidify melted items and/or contact your local post office for lost or damaged items. If there is any issue with your order please contact velvetobsessionsco@gmail.com and/ or Dm us. By completing a purchase with www.thevelvetobsessionscollection.com, you are agreeing to all of our terms and policies.
Shop Now & Pay Later
Tracking Numbers
Tracking numbers will be updated up to 48hrs after your initial order has been shipped. If you have any issues with your tracking number, please contact velvetobsessionsco@gmail.com